Amnesty International uses Central Desktop to eliminate delays in the approval process
Central Desktop® is a critical collaborative and organizational tool for the nonprofit leader in the fight for human rights
About Amnesty International
Amnesty International is a global movement of people fighting injustice and promoting human rights. They work to protect people wherever justice, freedom, truth and dignity are denied. Currently the world's largest grassroots human rights organization, Amnesty International is a winner of the Nobel Peace Prize for their life-saving work.
The challenge: inconsistent access to key documents
Amnesty International USA has a simple mission with a complex workflow behind it. To tell the stories of people whose human rights are in jeopardy, the organization brings numerous experts into its approvals process. Friction arose when stakeholders had inconsistent access to key documents and squandered time searching for current drafts and important information buried in old email threads.
"There are a lot of eyes that see these pieces before they go out, so we can be sure that our reputation for accuracy, impartiality and integrity - which is the basis upon which we do all our work - is upheld 100%," says Shiloh Stark, Amnesty International USA’s senior director of online growth and cultivation.
The solution: a repository of things that matter
"Central Desktop untethers our work," Stark says. "You're able to organize your work and really collaborate with other people using the various tools available in Central Desktop." Organized workspaces provide easy, reliable file access for collaborators around the globe. "Central Desktop offers a way to create really quick and easy continuity," he says. "It's the repository of things that matter."
Stark's team mostly uses their Central Desktop workspaces for internal collaboration, but they've also opened up several workspaces to outside vendors, as a means of centralizing communication and keeping action items and important information from being lost in the archives. As a result, they've started spotting opportunities to gain more visibility into product roadmaps and improve how these vendors are servicing the organization.
Download the full case study to find out:
- How Amnesty International uses Central Desktop to eliminate delays in the approval process
- How Amnesty International found a new way to work effectively with vendors
- The ROI for nonprofits